Frequently Asked Questions

 

How long do items take to ship?

Items are typically shipped within 2-3 business days. Pre-order items may take up to 10 business days to be delivered.

 

Return & Exchange Policy

Return Policy:

  • Returns are not allowed, only exchanges.

Exchange Policy:

Items can only be exchnaged if:

  • They are unworn. Worn items will NOT be accepted.
  • The tag is still attached to the item.
  • The request for exchange is made within 48 hours of item arrival. 

 

How do I get in contact?

You can contact us via @Kult.eg on Instagram.